A friend of mine, said this today:
“Is someone trying to bury this story? The biggest single repossessor amongst all is the nationalised Northern Rock. Remarkably a lender, owned by the tax payer, finds it cheaper to evict people from their homes and offload the cost onto, guess who, the taxpayer. Repossession is a deeply unpleasant business. It starts with increasingly demanding letters and phone calls from the bank, then visits, the court”
Let me emphasize: we have an inefficient solution, extreme social distress and the tax payer footing this bill without being aware of it.
We can do better!
Without delving too deeply, and before you say “but what could a solution be?”, how about a mediation business to mediate between the bank and the customers? This would surely be a first step. Mediation is based on win-win.
Your turn! What could be a better way of arranging this?
It is this kind of question that is at the heart of London Creative Labs. It is a new organization that I am founding that tackles societal challenges through Social Business and disruptive social innovation.
The initial details are on the site. You can track the progress at the London Creative Labs Blog.